One or 100…

Tuesday, October 13th, 2009

The question I get asked most often from multi-unit customers is ‘How can I keep track of what’s going on across all of my sites?”

Basically, in order for these customers to successfully manage operations, they need a solid handle on activity in each of their locations. That’s where we come in. From reservations to financial reporting, we’ve helped our multi-unit customers observe, gather, analyze and report on activity across 2 or 200 locations.

For example, McCormick & Schmick’s uses ReServe Anywhere®, our web-based Catering & Event Management software, to manage private dining events across 90 locations. Brunswick Entertainment Centers manages events at 13 locations, Wolfgang Puck Catering implements across 12 sites, Gaylord Entertainment manages events at five venues, and Lettuce Entertain You Enterprises uses ReServe Anywhere across 33 locations.

What do they do with our software? Quite a bit, actually. They manage multiple event books from a headquarters or corporate location; reporting is centralized, so they can report on the enterprise, region or specific location; and they improve communication between employees and across venues. And that’s just the tip of the iceberg. They use our software to keep a finger on the pulse of their business 24 hours a day, 7 days a week.

So, when a multi-unit customer asks how they can keep track of all everything across all of their locations, the answer we give them is simple – ReServe Anywhere.