ReServe Interactive

Posts Tagged ‘ReServe University’

ANNOUNCING RESERVE VERSION 2010 SPRING

Wednesday, March 31st, 2010

We’re pleased to announce ReServe Interactive software version 2010 Spring. This is the first of two releases scheduled for 2010, and it includes a series of new convenience features and platform enhancements designed to further improve our customer’s software and service experience.

Most importantly, more than ninety percent of the updates included in this release are based on direct customer input and were incorporated to meet current industry needs and requirements. We are constantly taking input from our customers so that the product we deliver consistently meets their exact and ever-changing needs. As an organization, we have employees with extensive experience in the hospitality industry so we are aware of the challenges our customers face on a daily basis. But it is our customers’ open and candid input, suggestions and recommendations that help us to further develop the product in such a way that all of its features are relevant and integral to their operations.

This latest release includes customer requested enhancements to our Catering & Event Management and Dining Reservation & Table Management modules. And we’ve added several new features including a PCI compliance package that allows customers to easily and securely accept credit cards; ReServe University, an all-inclusive training and support tool; and ReServeIT/ReQuestIT Web 2.0, a powerful new platform for processing dining reservations and event inquiries via the Internet.

But our work is not done here. We are already working on our next release which is scheduled to go live in the Fall of 2010.  We are constantly reviewing our offering, talking to our customers, gathering their input and putting everything into the development pipeline.  We’ll never stop enhancing our product offering and we will always partner with our customers to do so.

Announcing ReServe University

Friday, March 19th, 2010

This month, we’re excited to launch ReServe University. We’ve been working on this feature for awhile and it’s finally ready to share with our customers. ReServe University is a new tool for support subscribers that gives them access to all of the training and support services we offer, including a Training Library, Classroom, Help Desk and Support Resources area.

From day one, we’ve wanted our customers to get the most out of their software. Now, with ReServe University, our customers can easily take advantage of our comprehensive training offering. Everyone from hosts to catering sales managers, users in all areas of operations, can get advanced training for each of our software modules, including specific product features.

From downloadable documents and presentations to recorded webinars and interactive training sessions, our users will haveeverything they need; in addition to the one-on-one training and support we’ve always provided, to unlock the full potential of their ReServe Interactive experience.