We keep the promises we make — we take care of business by taking care of our customers.
ReServe Interactive's Dining Reservations software optimizes your use of table inventory and tracks customer seating and dining preferences, so that you can maximize covers and provide a superior guest experience. Our Smart Reservation Technology™ and our system's intuitive interface combine to makes it effortless for you to increase revenue, improve service, build repeat customer business, and get new staff to take reservations the right way, right away.
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System Requirements
Features click for details
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Smart Reservation Technology™Optimize covers and maximize service with ReServe's dynamic reservation sheet. Available reservation times are automatically calculated based on dining room specific criteria including table inventory, turn rates, maximum seating capacities and other information.
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Automatic Reservation BookEnter, edit, find, copy and move dining reservations efficiently. Collect important information about customers and their preferences and record special instructions for a reservation.
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Customer HistoryTrack important historical data such as guest contact information, number of prior and future dining reservations booked, number of no shows and cancelled dining reservations, as well as special dates and preferences.
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Multiple Restaurant SupportManage separate dining reservation sheets for an unlimited number of restaurants from a centralized or decentralized reservation center.
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Private Room ReservationsManage seating inventory, room segments or function space as seating blocks to easily book and manage private parties or events; eliminate double bookings and more effectively coordinate with event or banquet management.
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ReportsCreate professional dining reservation sheets, confirmation letters, cover count analyses, revenue summaries, detailed guest visit and spending histories, and more.
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Integrated E-mail Automatically e-mail confirmations and other correspondence to guests and manage mass e-mail marketing campaigns.
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Marketing ToolsTrack referrals, establish incentive programs for concierges, and manage direct mail and e-mail promotional campaigns.
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Security ControlLimit access to features on a per-user and per-restaurant basis.
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Hosted version The full-featured version of this module is available via ReServe Anywhere - the online version of ReServe Interactive.
Add-on Software for Dining Reservations click for details
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Online ReservationsEnhance guest experience and reduce staffing through the convenience of real-time reservations from your website using ReServeIT.
Benefits
Controls the reservation process, eliminating costly errors and increasing profitability
Optimizes your use of table inventory and tracks customer seating and dining preferences; offers flexibility and control over a static ‘slot’ system
Quickly and easily enables staff to offer superior, personalized service while maximizing dining covers
Highlights
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optimize use of table inventory
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maximize dining covers
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dynamic reservation sheet technology
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multiple restaurant management
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customer visit and purchase history
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dining blocks for group events
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optional web-based reservations system
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available as a web-based system