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ReServe Interactive's Table Management software makes your dining room a more streamlined, more efficient operation. Our graphical floor plan interface gives you and your staff the visual information to manage floor activity and wait stations, accommodate special seating requests, calculate wait times, and maximize turns. Our system also interfaces with POS systems to automatically update table status, and with pager systems to notify guests instantly when their table is ready. Real-time and historical reporting on overall covers, server performance and guest preferences gives you the information you need to monitor and increase performance.
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System Requirements
Features click for details
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Graphical Floor PlanAn at-a-glance graphical view of your floor plan to manage table status, floor activity, turns, special seating requests, and pre-assigning guests or wait staff to specific tables.
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Server LedgerAutomatically track guest and table allocation by server and monitor wait staff performance.
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Wait StationsUse pre-defined wait station templates to quickly schedule and assign staff.
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Wait ListProvide accurate wait times for walk-in and advanced reservation guests through automated wait time calculations.
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ReportsCreate professional reservation sheets, confirmation letters, cover count analyses, revenue summaries, detailed guest visit and spending histories, and more.
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Integrated E-mail Automatically e-mail confirmations and other correspondence to guests, and manage mass e-mail marketing campaigns.
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Security ControlLimit access to features on a per-user and per-restaurant basis.
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Hosted version The full-featured version of this module is available via ReServe Anywhere - the online version of ReServe Interactive.
Add-on Software for Table Management click for details
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POS System InterfaceOptimize floor plan efficiency through automatic table status updates based on order events from the POS. Transfer check details to ReServe for a complete guest financial history.
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TableScout®When automatic updates from a POS System are not available, enable restaurant employees to quickly and easily update table status using a hand-held TableScout® device.
TableScout® is a registered trademark of HME Wireless, Inc.
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Pager InterfaceAutomatically page guests directly from the ReServe software to offer more timely seating of guests with fewer "walk outs." ReServe can also automatically page servers, notifying them when guests are seated at their tables.
Benefits
Maximize table turns and seating inventory to increase profitability
Effectively manage server requirements and covers while enhancing customer service
Optimize server performance
Easily view table status at-a-glance
Highlights
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accurate wait time calculator
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color-coded graphical table status
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automated table status updates
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adaptable wait station templates
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server performance tracking
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POS system compatibility
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paging system interface
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available as a web-based system