Touchstone Golf and ReServe Interactive

07/24/2018 by Angela Westphal

Touchstone Golf has built a reputation as one of the country’s preeminent firms specializing in golf course management and advisory services. With experience managing every type of golf course property in communities nationwide, from municipal courses to exclusive private and resort clubs, Touchstone Golf takes a fully-integrated, highly-personalized approach to golf course management, now using ReServe Cloud® hospitality membership software.

Prior to their relationship with ReServe Interactive, Touchstone Golf reported challenges promoting consistent business practices across the enterprise, with their existing CRM. So why ReServe? ReServe Cloud Hospitality Management software was the only solution to offer integrated Catering and Event ManagementCRM, and Membership Sales in a robust, yet flexible and easy to use design. Having previous experience with ReServe, VP of Operations and Sales, Troy Sacco, knew he could count on ReServe to deliver an enterprise solution, customized for their use, which checked all the boxes to allow flexibility for the user, while still being able to track and monitor the sales efforts at a global level. Now, Touchstone has a software solution which provides the teams the ability to increase sales, save time, eliminate costly errors, and enhance customer satisfaction.

“I have been working with ReServe now for over 10 years, in a sales leadership role, with three different companies. One of the first orders of business was to bring-on ReServe. We needed to replace our aging, clunky, and hard to use CRM System and bring ReServe on-board. You can buy software. You can buy system tools and websites. The one thing you cannot buy is integrity and trust. Mike Edmeyer is one of the most trustworthy and honest sales professionals I have ever seen in my two decades of sales and sales leadership. Of course he is backing the best CRM tool on the planet but you still have to sell it and support it with the two things you can never buy as a customer, Integrity and Trust. ReServe and Mike have both of those traits built into their very DNA. I feel so strongly about how effective this CRM system is that I would gladly take any phone call or reference request to help anyone understand how ReServe can help their sales organization. Give me a shout… (972) 342-4186. There is no better team on the planet to work with, I know we have a partner, not a vendor, and look forward to many years of success with ReServe as the backbone of our sales processes and functionality.”

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