Best Software for Family Entertainment Centers

03/15/2019 by Angela Westphal

ReServe Interactive has been a market leader, providing hospitality management software solutions for over 20 years.  The web-based platform, ReServe Cloud®, offers a suite of integrated modules which include Catering & Event Management, Reservations & Table Management, and Online Party Booking. ReServe Cloud is the chosen solution by thousands of customers in over 14 markets, including Family Entertainment Centers (FEC).

In 2017, ReServe Interactive welcomed Main Event Entertainment as a customer.  Through that partnership, ReServe has gained great insight into the unique needs of the FEC market, and implemented features and functionality to meet those specific requirements:

  • ReServe Interactive is the ONLY software provider to offer a fully-integrated solution to manage all aspects of selling and executing events, while simultaneously managing reservations of assets such as dining tables, bocce courts, bowling lanes, laser tag, etc.
    • This means no more duplicate entry in multiple systems, and no double-booking of assets that are shared by events and open-play reservations. 
  • As an added bonus, the solution includes Event Packages and Online Party booking, enabling an event (function space and services) to be booked by the consumer, directly from your website.
  • ReServe can replace several disparate systems with one integrated solution. This is true whether managing one site, or multiple.

There are significant advantages to managing multiple sites in a single, enterprise database, such as ReServe Cloud:

  • Individual users have access to all venues with a single log-on, yet accessibility can be controlled per user, according to security settings. 
  • Reporting can be filtered by venue, yet rolled up for comparison, providing a high-level overview of the entire organization. 
  • Sales teams can check availability of function space and book across multiple venues with ease. 
  • Brand-protected collateral, menus, email templates, BEOs, contracts, and other documents can all be standardized at the organization level, yet filtered by region, division, or site, within the system.

Family Entertainment Centers have few options for hospitality management software as robust as ReServe Cloud. To learn more, visit us at

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