Posts Tagged ‘customer service’

With the industry focused on money-making promotions, price discounts, and 2-for-1 meal deals, it’s easy to overlook the common sense approach to building repeat business that yields long-term, recurring revenue. In addition to an enticing menu and alluring atmosphere, creating a unique and personalized dining experience that makes each guest feel like a VIP can […]

Remember the Customer in Customer Service

03/03/2015 by ReServe Interactive

You can invest in ambiance, a fabulous menu and all of the bells and whistles that make your business stand out, but if your customer service is lacking, you might as well kiss all of that investment goodbye. According to The Multibillion Cost of Poor Customer Service by NewVoiceMedia, after a positive experience, 69% of […]

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