Reservations
They aren't just for tables anymore.

Did you know that ReServe Cloud® reservations software is able to manage more than tables? Since its inception, our reservation system has been adapted for use across several unique markets. ReServe customers are utilizing our solution to book bocce courts, reserve bowling lanes, manage winery tasting appointments, schedule museum tours and much more. Oh yeah, and we can still manage your dining tables, as well.

ReServe's unique platform lets you define your assets (tables, courts, lanes, tasting appointments, tours, etc.) by activity type. Then, you can manage the inventory, establish turn rates and associate attributes which helps you accommodate guest requests. Combine that with a rich CRM tool and an integrated event management solution, and the relationship between Sales and Operations has never been more cohesive. Having everyone on the same page at the same time? It can happen; let us show you how!

dining reservation software
Reservations, online and on target.

No more pen and paper, static slot systems or costly transaction fees. With advanced or call-ahead online dining reservations, ReServe meets the unique needs of every user and guest.

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    Smart Reservation TechnologyTM. Maximize covers and optimize service with ReServe's dynamic reservation sheet that automatically calculates availability based on room-specific criteria including asset or table inventory, turn rates and maximum capacities.
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    No Transaction Fees. Take unlimited online reservations and NEVER pay transaction fees.
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    Multiple Venue Support. Manage separate reservation sheets for an unlimited number of venues.
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    Marketing Tools. Easily send e-mail confirmations and other personalized correspondence to guests, and effectively manage mass e-mail marketing campaigns.
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    Dynamic Reservation Book. Find, enter, edit, copy and move reservations. Collect important information about customers including their preferences, special dates, number of visits, no shows and cancellations, and record special instructions for personalized service.
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Events and reservations ...
now they're integrated.

Are you looking for a way to manage your private event locations that also use an inventory of tables, or other assets, for reservations? You may be interested to know that ReServe is the only hospitality management software that delivers a solution in one integrated program. Using your current methods, you book an event in a space that is also used for advanced reservations. Now, it is incumbent on you to ensure the assets have also been taken out of inventory in your reservations system. That's a second step that often gets forgotten, leading to double-bookings. In addition, event cancellations that don't get removed from the reservations system lead to lost revenue.

But what if your event management system was integrated with your reservations system? Well, in ReServe Cloud that's exactly how it works; assets you book for your event are automatically taken out of inventory within the reservations system, without any extra effort on your part. No more double-bookings, no more forgotten cancellations, ever!

With ReServe, you can have both an event management solution, architected around a process-driven design, AND a fully integrated reservations system. This system even accommodates unlimited online reservations to be captured from your website, without ANY transaction fees. Need an integrated floor management solution, too? Done.

table management software
Floor management at your finger tips.

ReServe iQTM, reservation asset management for the iPad, offers all of the convenience of the iPad® while providing a smart and powerful tool to manage your venue more effectively.

  • Efficiently manage walk-ins, call-aheads and advanced reservations
  • Accurately quote wait times
  • Reduce asset idle time
  • Increase turn rates
  • Eliminate pagers with SMS text messaging

Now you can manage the floor with the tip of your finger. Automatically take full advantage of your seating capacity and increase turns while reducing asset idle time. Our patent-pending iPad Reservation Asset Management software is the first of its kind to provide a custom representation of your venue seating strategy to help you easily direct the flow of guests, assign tables and other reserved assets and accommodate walk-in traffic.

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“ReServe iQ will change the way you manage your floor!
It makes the unpredictable predictable. What other system can do that?”
- Angela Westphal, Key Account Manager
table management software
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Timeline Manager represents your venue room seating strategy to efficiently direct the flow of guests, assign tables and other reserved assets and accommodate walk-in traffic.

Working with or without advanced reservations, our patent pending Timeline Manager is constantly monitoring service period activity and making adjustments in seating assignments in real time.

It intelligently allocates assets and adjusts service durations based on actual guest behavior.

When guests overstay, leave early or don’t show, the Timeline Manager automatically adjusts upcoming asset assignments to maximize turns, while taking into consideration guest's requests, and evenly distributing covers across servers. How smart is that?

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Floor Plan. Customized color floor plans and interactive graphics can be sized and rotated to provide you with a visually appealing representation of your venue.

Server stations are noted by colored borders, service status is represented by color changes, timers indicate service duration, and chairs illuminate to show the number of guests seated at an asset.

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Our unique Recommended Seating feature called Game Plan, highlights and "jiggles" assets that meet guest criteria, factoring in capacity, guest requests and server rotation. So much more than a pretty picture!

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Guest List. View at-a-glance information to assess and manage guest needs and requests for each service period, including reservation type, party size, arrival status, special occasion notes, guest requests, along with arrived, quoted and paged times.

Working with or without advanced reservations, guests can be located, added or removed in real time. Send text messages to mobile phones when assets are ready for seating and eliminate those costly pagers.

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Parking Lot. ReServe iQTM places unallocated guests in a priority wait list called the Parking Lot until the flow of traffic can make accommodating them possible.

Guests in the Parking Lot are automatically updated as the Recommended Seating feature evaluates traffic flow and makes seating recommendations based on your prioritized seating parameters, all in an effort to “empty” the Parking Lot as quickly as possible. No more forgotten guests who have been waiting past their quoted time.

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Service Pulse. Keep your finger on the pulse of your business with Service Pulse.

A unique analysis and reporting feature that provides real-time service details including assets seated and actual seats occupied; the number of guests awaiting service, in service and service completion; actual turn rates, bus-to-clear times, asset idle times, number of asset turns; and current wait times for parties of two, four and six - all at a glance.

The Server Ledger gives you the information you need to manage wait staff, including server arrival times, active covers, active assets, total covers, total assets and time last seated. No more guessing about server rotation or which server to cut next. Want to know how efficient a server is? The intelligence behind ReServe iQ floor management software for the iPad tracks turn rates by server.

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Think that’s all? Think again.
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    Create professional reservation sheets, confirmation letters, cover count analyses, revenue summaries, detailed guest visit histories, and more.
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    Recognize and differentiate club member guests, track memberships and renewals.
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    Communicate reservation information to guests using SMS Texting.
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    Track referrals, establish incentive programs for concierges, share customized reservation widgets and short links on your website, social media and third-party marketing sites.
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    Limit access to features on a per-user and per-venue basis.
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    Rest assured with PCI Compliant Credit Card Processing.
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